Support Contact
Support Department
(02) 9634 3233
support@prettyclever.com.au
Accounts / Management
Tony Hogan
Ph: (02) 9634 3233
tony@prettyclever.com.au
Knowledgebase
www.CleverKB.com.au has lots of answers to the most common questions we get. Visit the Pretty Clever Knowledgebase to see if it can help.
We have been providing professional IT support and consulting for a vast range of small to medium businesses around Sydney since 1996. We are experts in most day to day software and hardware and know how a business’s IT infrastructure should work. We can provide server, PC and MAC hardware, setup your staff to work remotely, setup office to office connections or create a customised database to handle all your requirements.
Partners with MYOB and Microsoft
We are Microsoft and MYOB partners, have experience with ACT and a wide range of security and anti-virus applications.
Small Business Server
We are Microsoft Small Business Server specialists and can setup your small business to function like a multi-national for very little cost. Remote access to files and email, email, calendar and contact synchronisation on your phone, shared files, email, calendar and contacts are all part of what Small Business Server can do for you.
Backup Solutions
Backup Solutions are vitally important. Without a functioning backup solution, your business is vulnerable to theft or disaster. We can provide a disaster recovery plan for you.
We also do Regular Backup Checks as part of our Regular Maintenance Plans, or we can check the backups every week for a set fee.
On Site Support
We can be on-site within 6 working hours to solve your critical, or not so critical problem. We will then explain the problem and ensure it doesn't happen again. We can also remotely access your computer, as though we were on-site and you can see what we are doing to solve the problem.
Phone Support
Call us and we will try and solve your problem over the phone. If we need to come on-site we will be there within 6 working hours to get you working again. We can also remotely access your computer, as though we were on-site and you can see what we are doing to solve the problem. Phone Support is FREE to Regular Maintenance Customers (max 15 minutes)
Regular Maintenance
Our regular maintenance plans help keep your IT infrastructure running smoothly and securely. We do a regular audit on all your IT equipment and install the latest patches, security fixes and updates. We also check to make sure there are no viruses, spyware or trojan's in your computer and help to keep it that way.
The regular maintenance plans are designed to find problems before they occur, or become larger. They can be performed quarterly or monthly and you get 1/2 hour of on-site support free per PC covered under the plan. We can also perform an ad-hoc maintenance, without the included hours.
